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Google Rating
5.0
Based on 24 reviews
The Jake Taylor Team at Pilot Mortgage, LLC
5.0
steve mangum
04:20 16 Jan 20
Jake and his team are true professionals. I have worked with Jake and... his team for over 10 years, buying and then refinancing my home. Jake was able to secure a very competitive loan, but also gave me a sense of security knowing he and his team had my best interest at heart. They made the process painless and easy. I would recommend Jake to anyone.read more
Ben Fisher
02:33 14 Jan 20
I have nothing but great things to say about Jake. What started as a... general conversation ended up with Jake helping me refinance my home. I was upside down on my home, in a bad ARM. Jake walked me through the process and we closed in less than a few weeks. The process was easy, effortless and efficient. Jake always is there for you, answering calls and emails. Moreover, Jake looked out for my best interests at every turn, saving me money on home insurance and also explaining things to me in great detail, letting me know all possible outcomes. Hire Jake, you will not regret it.read more
Donelle Stewart
03:55 11 Jan 20
Jake is very professional, honest and genuinely cares about his... clients’ best interest. He takes the time to explain everything which makes home buying a smooth and exciting process! I highly recommend calling Jake if you want the best rates and service!read more
Jessica Thompson
02:43 11 Jan 20
Jacob was awesome to work with on my refinance. He walked me through... all of the options and was able to answer all of my questions. I highly recommend him for anyone looking for the best deal out there.read more
suzette beam
20:17 09 Jan 20
Jake definitely went above and beyond to accomplish what another... lender could not. I will be forever grateful.read more
Rene Martinez
02:57 09 Jan 20
Jake went above and beyond helping me through my entire process thank... you for all you did for me! People I highly recommend this guy here he’s the best in the game hands down!read more
Ray Cruz
02:36 09 Jan 20
Brad P
04:52 14 Nov 19
I've gone to Jake for two mortgage transactions now, first when we... bought our home and second when we refinanced. Both experiences were great and I regularly recommend Jake to my friends and family. I shopped around quite a bit the first time around and Jake easily had the best rates and best customer service. He is very responsive to questions and will take time to explain things that might be new to you. I was always impressed with how quickly he got back to me when I had questions, even if I emailed him after normal business hours. If you're new to the mortgage world or even if you've been through the process several times, I recommend giving Jake a call.read more
Donelle Stewart
00:12 19 Sep 19
Jake Taylor was very helpful with guiding my client through the VA... purchase process! He was diligent and quick to respond to all of our calls and emails. His team was on top of all the paperwork and was even ready to close early! I would recommend Jake to all clients looking to purchase or refinance!read more
Roland Pfetsch
02:24 07 Sep 19
Jake is very knowledgeable and professional throughout my refinance... process. Strives to give you the best deal. Responded to every phone call and email I had. Always keeps you informed throughout the process so your not left in the dark. Highly recommended.read more
pablodelsol
01:26 06 Sep 19
Jake took my calls and emails anytime, made the refinance process... very clean and was so friendly all along. He is professional, knowledgeable, and truly keeps your best interest in mind.read more
Ryan Blair
16:28 04 Sep 19
The Jake Taylor team did a great job on my refinance. This is the... second time I’ve used Jake Taylor‘s team and both having great experiences.read more
Aaron Fonseca
20:43 29 Aug 19
Jake helped us get our 1st home loan, as well as refinance a year... later for a lower interest. Great guy to work with during the process and always answered all of our questions.read more
Adam Miller
19:54 20 Apr 19
Jake Taylor and his team at Pilot Mortgage are hands down the best! I... have bought 7 houses and used big banks, and other mortgage brokers and they were ok at best. Jake's customer service is on a whole different level. He takes time to explain the best options and ways to save money. I once received a call out of the blue from Jake and he explained how he could refinance my house and save me thousands of dollars.I have referred my Mom, dad, brother and many close friends to Jake over the years and will continue to do so. I don't even bother calling other companies anymore because I know Jake will get me the best rates possible. Thank you Jake, for always looking out for me and my family.read more
Daniel Magallanes
06:13 18 Apr 19
Jake helped us improve our credit rating in a very short period of... time to qualify for better loan percentage rate. He reviewed all of our debt and created a plan for us to pay down certain debt in order to raise our FICO score. By just paying down a couple of debts to lower our debt ratio, our FICO score improved significantly. We are on our way to buying a new home.read more
Stephanie Patrick
16:06 14 Apr 19
Jake was wonderful to work with during the process of buying my first... home. He was very informative and took the time to answer all my questions with great detail. I felt very comfortable knowing that he was working on my behalf to get me the best loan and rate available to me. I would highly recommend Jake to anyone looking to purchase or refinance a home and will work with him for any of my future needs.read more
Michael Loudermilk
13:57 11 Apr 19
This is my first time considering buying a home, a friend of mine... referred me to the Jake Taylor team. The process has been incredibly smooth! Jake and his team have been incredibly responsive to my questions and have explained every step of the way. I will be referring my family and friends this team from now on!read more
Elisa Taylor
02:59 11 Apr 19
Jake has been doing mortgages for the past 18 consecutive years, and... what I have heard over and over from our friends who are repeat clients of his is that he knows the business better than anyone else. If there is a better program, more money to be saved, or a better rate available, Jake will know about it. His transactions close quickly and smoothly, and I have seen and heard him turn the most novice, anxious buyers into trusting and loyal clients who refer their own friends and family members. He earns everyone's trust, because he is honest and knowledgeable and there is simply no substitute for good character and decades of experience.read more
Joshua Merrick
07:41 24 Jan 19
Jake Taylor is one of the most knowledgeable mortgage brokers in the... state of AZ. He is also compassionate, caring and empathetic. Jake Taylor and his team at Pilot Mortgage helps find the right mortgage for you and your family then fights like heck to get you approved.read more
Jim Brewer
07:26 24 Nov 18
Jake is very professional and a great team to work with highly... recommend!!!read more
Jeremy Dopp
17:31 09 Nov 18
I have been working with Jake for years. As a Financial Advisor it is... nice to have someone I can trust with my mortgage needs and my clients as well. I would highly recommend Jake to anyone.read more
Chrissy Edwards
01:22 07 Nov 18
As a Realtor, I understand how important it is to work with a loan... officer who is responsible and knowledgeable. Jake is a great loan officer and I feel very comfortable sending home buyers to him for mortgage assistance. I fully trust in Jake's abilities and his dedication to a high level of customer service. Jake has great follow through and great communication. My clients have repeatedly commented on his professional, calm guidance through the loan process, and appreciate the work he does to find and present different loan programs that will work for them. His in depth knowledge of the industry from nearly two decades of experience is reflected in all areas of his work.read more
James Hansen
22:52 01 Feb 16
Jake is the mortgage guy you need to talk to when you are buying a... home or looking to refinance you mortgage. Hands down Jake will walk you through the process and make sure you are getting the best possible deal. There are a lot of mortgage sharks out there so watch out!! Jake and his team know what banks have the best programs and can shop around your mortgage to make sure you are getting what's best. read more
Charlie Dubbels
02:12 29 Jan 16
While at a health fair where I work, I was going from one booth to... the next, I got to where Jake had station himself and we started chatting, telling him I would like to buy, but knew there was just no way for me to afford a home. I had just restarted work in 2013 where I am now after being laid off in 2009. I had worked at Walmart and Dollar tree just to make ends meet.He gave me his card and I later contacted him and he told me of a program that would work for me. He told me to look for a home in the $150K range, so I did. I found a really nice home in San Tan Valley for 147K, it was much more than I needed. I put my earnest money down, and went for the deal. I got the house and when it came time for signing, I got money back including my earnest money. Sure there were a few hiccups along the way, but Jake got it all together... I have been in my home now for 16 months and am pleased as punch! Thanks Jake for all of your hard earned work and I put my trust in him completely...read more
Facebook Rating
5.0
Based on 10 reviews
The Jake Taylor Team at Pilot Mortgage, LLC
5.0
Debbie Ashton
15:51 15 Aug 19
I highly recommend Jake he made my refinancing so easy and fast in... less than 30 days I’m now waiting for my close date. He always answered my texts and questions right away which was super important to me to receive answers timely since customer service is so important to me. Very happy customer!!read more
Russell Gould
03:55 22 Jun 19
I appreciate Jake's willingness to take phone calls and answer... questions until I understand. Besides being a great value he is the most knowledgeable loan officer I have ever met. I cant fly his flag much higher.read more
Adam Miller
19:51 20 Apr 19
Jake Taylor and his team at Pilot Mortgage are hands down the best! I... have bought 7 houses and used big banks, and other mortgage brokers and they were ok at best. Jake's customer service is on a whole different level. He takes time to explain the best options and ways to save money. I once received a call out of the blue from Jake and he explained how he could refinance my house and save me thousands of dollars.I have referred my Mom, dad, brother and many close friends to Jake over the years and will continue to do so. I don't even bother calling other companies anymore because I know Jake will get me the best rates possible. Thank you Jake, for always looking out for me and my family.read more
Daniel Magallanes
06:15 18 Apr 19
Jake helped us improve our credit rating in a very short period of... time to qualify for better loan percentage rate. He reviewed all of our debt and created a plan for us to pay down certain debt in order to raise our FICO score. By just paying down a couple of debts to lower our debt ratio, our FICO score improved significantly. We are on our way to buying a new home.read more
Elisa Starr Taylor
02:32 11 Apr 19
Jake has been doing mortgages for the past 18 consecutive years, and... what I have heard over and over from our friends who are repeat clients of his is that he knows the business better than anyone else. If there is a better program, more money to be saved, or a better rate available, Jake will know about it. His transactions close quickly and smoothly, and I have seen and heard him turn the most novice, anxious buyers into trusting and loyal clients who refer their own friends and family members. He earns everyone's trust, because he is honest and knowledgeable and there is simply no substitute for good character and decades of experience.read more
Brook Mortensen
01:21 16 Feb 19
We have know the Taylor family for the past five years.... but just... now are in need of a mortgage... I’m so happy I had a conversation on my porch about all the obstacles we were going to face while trying to obtain a mortgage... Jake’s knowledge of the “ process “ and all our pending hurdles has put our minds at ease!!! We know we are working with the right person that will go to bat for us in our quest!!! Can’t say enough about how happy I am that that conversation on my porch took place!!! Jake is our guy!read more
Heather Groner
19:54 14 Jan 19
This will be my 3rd time working with Jake where he helped with... purchase and refinance. He has gained my trust, which is hard to do, and he has always been honest with me about everything. He is kind, patient, and timely in his responses. I cannot be more thankful for his business. Thank you, Jake!read more
Loree Ballantyne Olsen
14:52 22 May 17
Jake was so patient with us and worked so hard for us! My husband is... self employed and he got it done for us at an amazing rate. Couldn't be happier!read more
Jimmie Reynolds Harper
21:59 02 Feb 16
Jake Taylor did a phenomenal job helping us refi our home. He got the... job done in (record time!) and got us a really great (low rate!). He was super to work with! He knows his business and does his best for his clients. He works hard, is kind, and he genuinely cares. Working with Jake was a pleasure. We think of him as a friend and do recommend him if you are in need of a new mortgage, or a refinance of your existing mortgage. Jake is a great guy and has an awesome family! He will take good care of you. He has your interest at heart!read more
Charlie Dubbels
02:09 29 Jan 16
While at a health fair where I work, I was going from one booth to... the next, I got to where Jake had station himself and we started chatting, telling him I would like to buy, but knew there was just no way for me to afford a home. I had just restarted work in 2013 where I am now after being laid off in 2009. I had worked at Walmart and Dollar tree just to make ends meet.He gave me his card and I later contacted him and he told me of a program that would work for me. He told me to look for a home in the $150K range, so I did. I found a really nice home in San Tan Valley for 147K, it was much more than I needed. I put my earnest money down, and went for the deal. I got the house and when it came time for signing, I got money back including my earnest money. Sure there were a few hiccups along the way, but Jake got it all together... I have been in my home now for 16 months and am pleased as punch! Thanks Jake for all of your hard earned work and I put my trust in him completely...read more
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Yelp Rating
5.0
Based on 5 reviews
The Jake Taylor Team at Pilot Mortgage
5.0
Adam M.
12:52 20 Apr 19
Jake Taylor and his team at Pilot Mortgage are hands down the best! I... have bought 7 houses and used big banks, and other mortgage brokers and they were ok...read more
Adam B.
16:20 18 Apr 19
Last year, while having my house built, I was working with the... builder's lender. I was having a frustrating time with them becasue they were not very...read more
Michelle R.
13:31 06 Apr 19
Jake Taylor is one of the most trustworthy men I have ever met and... truly cares about his clients. He is an overall great man and that really shows in how he...read more
Chrissy E.
17:21 06 Nov 18
As a Realtor, I understand how important it is to work with a loan... officer who is responsible and knowledgeable. Jake is a great loan officer and I feel...read more
Mike S.
15:13 03 Aug 18
I've used Jake for two different mortgage transactions. The first was... a streamlined FHA program that could not of been easier. The second was when we sold...read more
Tanner B.
10:35 03 Aug 18
I have talked to Jake about home refinance options available and the... various options for new home buyers - he has amazed me with his knowledge and...read more
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